Frequently Asked Questions
Everything you need to know about shopping with Rose.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping times vary by location but generally range from 7-14 business days.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What is your return policy?
We accept returns within 30 days of purchase, provided the items are unworn, unwashed, and have all original tags attached. Please visit our returns portal to start a request.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your own to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Klarna and Afterpay.
Are your materials sustainably sourced?
At Rose, we are committed to ethical fashion. Over 60% of our current collection is made from organic cotton, recycled polyester, or eco-friendly dyes, and we aim to reach 100% by 2026.